5
6100 Tower Cir #1000, Franklin, TN 37067, USA
Franklin, Tennessee 37067
+1 615-861-6000

Horrible customer service. THE worst. The girls that answered the phones were very rude. I was cut off multiple times and put on hold. They transferred me to the same voicemail each time I called without my needs being met. I specifically asked them not to transfer me to Misty Ragland because she did not return the countless calls and messages left from me and my colleagues throughout the last two weeks. They kept transferring me anyways. It was very frustrating.

Very nice office. Plenty of parking and the area around it is very beautiful.

The girl that answered the phone was very assuming and rude. I asked to be transferred to an HR department based on the orders of my overseer who needed to convey a message to them. She assumed I was solely trying to verify employment and refused to help me or transfer me to the correct party. She placed me on hold, and handed the phone over to a woman named Laura who resorted to name calling before quickly transferring me to a help line. Acadia Healthcare does not seem to care about first impressions, and with so many competitors out there, why would anyone choose a place where you are treated poorly by people in bad moods with no etiquette?

Great company, great people. Thankful for the work they do.

Upper management will land up costing the company dearly. They come in when we have call ins and do nothing. You can ask any nurse. They are sent admits and don't even do the basics which is nursing assessment and call the doctor. They turn it in us Luke that and we are supposed to guess. They tell us it's doneThey sit at the nurses desk talking about staff and it gets back to us. If you like being nit picked go to work here. They haven't given me any training. I came the n to hostile environment. I told DON (Yanawn). They have an interimf director that is running what is left off. The ones that they run iff are the ones that have tried to do a good job while ignoring the fact the we are the only ones doing the job. I

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Acadia Healthcare — Point Of Interest in Franklin

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Acadia Healthcare

Point Of Interest at 6100 Tower Cir #1000, Franklin, TN 37067, USA. Here you will find detailed information about Acadia Healthcare: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Tennessee
Address:
6100 Tower Cir #1000, Franklin, TN 37067, USA.
City:
Franklin
Postcode:
37067

About Acadia Healthcare

Acadia Healthcare is a US Point Of Interest based in Franklin, Tennessee. Acadia Healthcare is located at 6100 Tower Cir #1000, Franklin, TN 37067, USA.


Please contact with Acadia Healthcare using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Acadia Healthcare opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Acadia Healthcare

  • Alyssa
    Added 2015.10.06
    Horrible customer service. THE worst. The girls that answered the phones were very rude. I was cut off multiple times and put on hold. They transferred me to the same voicemail each time I called without my needs being met. I specifically asked them not to transfer me to Misty Ragland because she did not return the countless calls and messages left from me and my colleagues throughout the last two weeks. They kept transferring me anyways. It was very frustrating.
  • Olivia
    Added 2014.11.08
    Very nice office. Plenty of parking and the area around it is very beautiful.
  • Rachel
    Added 2013.10.07
    The girl that answered the phone was very assuming and rude. I asked to be transferred to an HR department based on the orders of my overseer who needed to convey a message to them. She assumed I was solely trying to verify employment and refused to help me or transfer me to the correct party. She placed me on hold, and handed the phone over to a woman named Laura who resorted to name calling before quickly transferring me to a help line. Acadia Healthcare does not seem to care about first impressions, and with so many competitors out there, why would anyone choose a place where you are treated poorly by people in bad moods with no etiquette?
  • Wyatt
    Added 2013.08.28
    Great company, great people. Thankful for the work they do.
  • Bailey
    Added 2013.05.10
    Upper management will land up costing the company dearly. They come in when we have call ins and do nothing. You can ask any nurse. They are sent admits and don't even do the basics which is nursing assessment and call the doctor. They turn it in us Luke that and we are supposed to guess. They tell us it's doneThey sit at the nurses desk talking about staff and it gets back to us. If you like being nit picked go to work here. They haven't given me any training. I came the n to hostile environment. I told DON (Yanawn). They have an interimf director that is running what is left off. The ones that they run iff are the ones that have tried to do a good job while ignoring the fact the we are the only ones doing the job. I
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