Cannot recommend them enough, do not hesitate to use these guys.
I also spoke with another person by phone who said he was the other owner. He wasn't as rude as Doug, but he wasn't helpful either. He acted as though he just didn't care.
Javier came to fix a potential leak on my roof and did an excellent job. He inspected my entire roof and did a few additional repairs as was needed. I was treated very well.
From the very beginning professional roofers have been fantastic! They inspected our roof for free, helped point out issues to our insurance adjuster, were flexible with their timing, gave us a free upgrade to architectural shingles and had the job finished within a week of the go ahead.
If you are using this company, I hope everything goes smoothly, because if you have any issues, you may get treated horribly, as I was.
I believe one of the most important factors to running a business is how you treat your customers when there is an issue. It's easy to act appropriately when everything goes smoothly, but true character and professionalism really shows and stands out when an issue needs to be addressed. The way you treat customers matters!
Absolutely awesome service! the staff is great to work with and goes above and beyond for their customers. I have had a roof leak fixed and gutter guards installed by Professional Roofers and they did a great job! highly recommended!
The owner, Doug, presented himself as a very arrogant, hostile person. I couldn't believe how unprofessional he was!
Professional Roofers Inc is a US Roofing Contractor based in Franklin, Tennessee. Professional Roofers Inc is located at 321 Billingsly Ct #13, Franklin, TN 37067, USA.
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