Walk in and spent 10 minutes looking around wanting to buy a new bike for both my son and I. Never greeted or acknowledged.
It's the best bike shop in Franklin, Tennessee. Everyone is very helpful. I've had service on my bike there a number of times, and it's always top quality. Most recently, near closing time, I came in with an issue. It was diagnosed in two minutes, then, instead of checking it in with hope that I could pick it up the next day, the tech asked if I wanted to wait for it to be fixed. I said yes, of course. The new chain was installed in minutes and I was quite happy with everything. I highly recommend Moab... they'e the best.
Great work and great people. We were traveling from out of town and I busted a spoke. These guys got it fixed in a pinch. Also, I have a large noggin and they had a helmet that fit, but it was at the other store. They had it shipped over within a few hours and I had it. Awesome!
I stopped in with some questions about different tire choices. Jeremy answered everything with a wealth of knowledge making some great recommendations. The service here was thorough and timely. They performed some warranty work on a newer bike purchased out of state. If your bike need service Moab wants your business!
Needed a crucial repair during a road trip and received conscientious, excellent assistance -- both over the phone and in person. Strong shop with friendly staff. Good floor stock of many different bikes. Properly trained and well-supplied repair area. Hallmark of a place that takes cares about cyclists: experienced riders hanging out with the mechanics.. Over 35 years of riding and racing, I've frequented bike stores all over the country, and this places has all the attributes of the best ones. Would love to live closer so I could become a regular.
Moab Bicycle Shop is a US Bicycle Store based in Franklin, Tennessee. Moab Bicycle Shop is located at 109 Del Rio Pike, Franklin, TN 37064, USA.
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