Very knowledgeable staff, always friendly and helpful. They do great presentation of the various teas. Love, love, love this place.
Literally the highest quality of lose leaf tea I've seen to date. The people there won't leave you alone, but it's not because they want ur money, Teavana actually has it to where they are there TO BE UR EXCLUSIVE GUIDE through the store. I don't even think they make commission, at least, according to a buddy of mine who used to work there. anyways, love the place, always love coming back.
Nicholas H. helped me out immediately as I walked in, and was incredibly kind and helpful until the moment I stepped out with my tea. I've never been so impressed by any other service experience I've had. This kid was so knowledgeable, kind, and honest, it guaranteed me as a repeat customer, and it set a great tone for the rest of my evening. He explained different types of teas to me, and he had an educated answer for every question I asked (I'm pretty new to tea culture). I realize his character doesn't represent every store and every employee of the company, but wow. Just awesome. And every tea I tried was fantastic. Highly recommended, and I WILL be returning soon, and often.
Great job!
Absolutely an excellent experience!! Jay was great -- very knowledgeable and passionate about tea and it's creation.
I know others who think the place is rude.
We were going to buy tea from his store but never again.
The worker there was rude and when my mother and I asked about tea places in Franklin he said "are you dumb? Why would I suggest anywhere else for my competition?"
Teavana is a US Cafe based in Franklin, Tennessee. Teavana is located at 1800 Galleria Blvd #1260, Franklin, TN 37067, USA.
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