Destroyed my classic 1987 BMW 635csi's imported euro bumpers, mirrors, antenna, and somehow managed to lose my exhaust. Currently getting insurance involved to make sure I'm not shorted compensation. Also very rude customer service and two different prices given when called and actually coming to pick up the car. Over the phone the person I spoke to acted like they knew the car in question but continually referred to it as an E30. I'll be taking the car to multiple assessment places specializing in European cars and then taking it to small claims court.
Excellent. The man who loaded our Porsche Boxter, which is low to the ground, was careful, efficient, and caring. Not a scratch getting it onto the tow truck bed. And the cost was completely fair. Thanks, Bobby, for being so careful with our car, and so great to watch and work with in getting our car to the shop. We'd call you again, for sure.
I had a great experience with one of the crew members from Harpeth Towing and Recovery. They came to jump start my vehicle as part of a AAA call. The driver was friendly, courteous, and came right on time.
Great folks. Good prices. Honest and dependable.
Called 09/18/17 at 9p and asked dispatch (Ashley?) if it would be better for her crews to come that night or in the morning. She said lets put in a scheduled pickup for 8a in the morning and the driver would call when on the way. Morning comes 30min after the scheduled time and I called and they (Herbie?) said the scheduled guy had an operation and can't do dollies or something and the other guy was coming... an hour later I called back to get an ETA and I'm told Herbie thought I was someone else and they actually don't have any information on me in the system so we have to start from scratch and the current way time is 3+ hours. Keep in mind that I scheduled for 8a and ultimately I would end up with 1p best case due to their lack of professionalism and process. I see now that I should have gone with the 5 star rated company from the start.
Harpeth Towing And Recovery is a US Locksmith based in Franklin, Tennessee. Harpeth Towing And Recovery is located at 111 Alpha Dr, Franklin, TN 37064, USA.
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