I went in as a brand new customer for my cats RayRay and Henry. Two ladies behind the counter ignored me as I stood there waiting as they talked. Then as I was trying to set up an appointment for my one cat to get looked at the receptionist (who looks like was related to the Vet) carried on a personal conversation on the phone right in the middle of me trying to schedule an appointment. Then a dog that was on a rusty chain was being taken out and the stench was incredible. I then noticed a flea that same evening on Henry. Both my cats don't go outdoors so wondering if it was from there. Looked and smelled bad. Si, won't be 5aking my babies in there.
We have been taking our animals to Caring Hands for over ten years. Dr. Bernander is wonderful, you know he really cares about the animals. The staff is great and are always willing to go the extra mile to help.
We were treated absolutely horrible here. Do not go of you care about you pet. They treat them awful
Dr. B is an excellent vet and loves animals so very much! We have received great care here with our corgis!
When we got our English bulldog, we were told Dr. B. is terrific with the myriad bulldog-related concerns so I switched vets for his expertise. The focus of this practice is on animals, not fancy facilities. I've never seen a vet enjoy animals more or diagnose & interpret their conditions better than Dr. B. When we travel, our dog loves to board here. Loves it. This says a lot about the attention he's given while at Caring Hands. Dr. B's animal-loving wife, Joy, is usually the groomer & does a very nice job. It can be frustrating when you need to get in & out quickly because the front is not always efficient, thus a 4-star rating overall, but the standard of animal care is 5 stars.
Caring Hands Animal Hospital is a US Veterinary Care based in Franklin, Tennessee. Caring Hands Animal Hospital is located at 1410 Columbia Ave, Franklin, TN 37064, USA.
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