For a shopping mall this little outdoor store has quite a lot to offer. I was unaware they had a Rock/Creek here in the Cool Springs Galleria, so I waited around and then happened upon this location. Great location (not my first time in R/C —been to Chattanooga location); I happened upon a 30% Marmot sale. Good find... honestly this store has a lot to offer and I am sure that they would help you find what you need if they didn't have it displayed or needed a special order. The staff did not stare me down, even though I looked at every single item. Again stated they have a lot to offer, a good selection of: climbing gear, backpacks and backpacking essentials, outdoor clothing (jackets, shells, and some base layer) and much more.
I hadn't come in with anything in mind. However, the knife selection in the back of the store caught my attention. I ended up talking with a young man; which I believe was one of the assistant managers about a few beautifully crafted knifes which I can't remember the name of now, short-term memory problems I suppose. It seems the employees of this store are eager and very knowledgeable. I'm sorry I couldn't make any purchases tonight, but the way the staff treated me will indeed keep in my mind for when I am ready to purchase anything outdoor clothing or gear related.
Best prices on hiking shoes, beat Academy and matched advertised online prices.
He did refund the difference in price, but pretty grudgingly. The younger clerk assumed the older female shopper (my wife) didn't know what she was talking about. He should have checked then whether HE knew what he was talking about. Signage WAS correct in that all the Prana was 25% off.
Thank you Liz for your help -come back down to Dixie some time we'd love to have you. I am sure there are some undiscovered woods out there that have your name on them.
December 17 2017
There are other stores for outdoor gears and are exceedingly good at serving customers well...like REI. Rock Creek will not have to worry with me in the future.
great collection and one of best prices
We were at Rock Creek in Cool Springs Mall yesterday where I noted a Prana men's shirt. All signs in the Prana area said 25% off as did the Rock Creek website. We returned today to try on the shirt for size and to purchase. I waited outside the store with other family while my wife made the purchase. She told the young male clerk it was on sale, he told her only SOME of the Prana was (signage was misleading then) and charged her full price. When she met us and I saw the reciept I returned to the store where an assistant manager took the receipt, proceeded to look online to be assured I knew what I was talking about. He also implied I was upset and inappropriate. Not so.
Frank
While waiting for my appointment at the Apple Store, I found myself aimlessly walking around the mall; much to my surprise, I came across Rock Creek, an outdoor clothing and gear store. As soon as I walked in, I was politely greeted and was offered assistance with anything I might need or any questions I might have. I initially declined and continued to walk around admiring the vast selection of outdoor wear.
Rock Creek At Cool Springs is a US Clothing Store based in Franklin, Tennessee. Rock Creek At Cool Springs is located at 1800 Galleria Blvd, Franklin, TN 37067, USA.
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