This place is amazing; Very welcoming and great customer service!
UPDATE: Changed my rating after a lovely apologetic call from the owner. Really awesome customer relations.
I came in during a week day at 7:30pm (keep in mind they close at 7:00pm) to get a SNS manicure and they took me in with open arms! I did not pay attention to their hours and they still offered me fantastic service - I did not feel rushed by them to kick me out. Unlike the nail place down the street “Relaxation Nails and Spa” I walked in at 6:30 pm (they close at 7:00 pm as well) and they asked for me to come in the next day... yeah let’s say I did not go back.
Excellent service. They strive to make sure I am happy. I do sns pink and white and I have never been happier. I recently requested special colors for Halloween with black and orange. They went out of their way to make me feel special. In addition I got hand painted ghost and pumpkins on my nails to top it off. I totally recommend this place. The atmosphere is totally relaxing and they offer massages as well
Side Note, do not be afraid to speak up! Tyler and his team will fix any issue regarding your service with them. They are a talented bunch and have the best manicure/pedicure massages!
Keep it up Deluxe Nails!
I love going here for my nails and pedis. The people are unbelievably nice. It feels like you really know each other. Tyler does my fingernails and he is an incredible artist, for which he studied in college, so he can put beautiful designs on your nails, if you like. You can see by the picture of my nails that he does an incredible job! He put snowman scenes on mine this time. I highly recommend Deluxe Nails @ Franklin!
John Tyler and his team are fantastic. They always strive for the best. They are always so friendly and care about the customers. The place is very clean and always makes me feel very comfortable. I have been coming here for the last year and will continue to do so. I get the SNS dip and it is better than anywhere else
I hesitate to give this place one star only because they seem to have a loyal customer base that is very happy with them, their customer service was great and they have some really cool customer rewards. I must have had an atypical experience because I was really unhappy with the work I had done. I had broken an acrylic tip and came in to have it replaced. She told me she would make the nail strong so it wouldn't break again. I told her I wasn't super worried about it breaking again and to please just make it match the other nails. She slathered on the acrylic anyway and I had to ask her to please thin it out three times. I finally gave up on asking for what I wanted and just made an appointment at a different salon in the parking lot to have it fixed.
Deluxe Nails And Spa is a US Hair Care Studio based in Franklin, Tennessee. Deluxe Nails And Spa is located at 209 S Royal Oaks Blvd #258, Franklin, TN 37064, USA.
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