Last week, I left my sunroof open overnight. No big deal except.. it rained. I called Fender Bender as soon as they opened and a man named Mike answered the phone. He was very helpful and explained every step they would take to ensure that my vehicle was taken care of. Mike understood the urgency of the situation and said that they could get started as soon as I dropped the car off. A few days (and a fair price) later my car was as good as new. One of the best experiences I've had at an auto repair shop. Mike and the guys at Fender Bender have a lifelong customer in me.
Fender Bender did an excellent job repairing my vehicle after I was involved in an accident. Mike gave such personal service by explaining the insurance process and keeping me up to date on what was going on with my car; from the estimates, to waiting on insurance, expectation for parts deliveries, and time for vehicle to be fixed. I am a stay-at-home mom to 3 kids and he even arranged to have someone get my car from the Hertz in Franklin when I had no way to transport it to the shop with my children in tow. The whole experience was beyond what I could have hoped for in auto repair and my car looks better now than it did before the accident!
These guys made my car look brand new! Pricing was very reasonable. Communicated with me along the way as to when and what was being done. Outstanding work and great staff! Would highly recommend.
Kind and reliable people. Highly recommended!
Had my hood painted about 4 years ago by them. Within the first year, the clear coat was already chipping off. When I took it back to them, they claimed I needed to wax the truck properly to keep the paint from doing that, that they were not at fault for it. Crazy how the rest of the paint on the truck doesn't do chip off from not being waxed, but their work does. Now, the hood is down to bare metal in many spots, revealing they don't understand proper painting procedure. There is 1 layer of base coat, and one layer of clear coat. That's it. Cheap work, and terrible service. Be weary if you think about going here to try to save a few bucks. Never have recommended them to anybody and will continue to do so.
Fender Bender Repair Center is a US Car Repair based in Franklin, Tennessee. Fender Bender Repair Center is located at 1115 Lakeview Dr, Franklin, TN 37067, USA.
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