I've been an Allstate customer for a long time. Burns Insurance Group has always treated me well and looked out for my insurance needs, especially when a tree fell on my house. Thanks for taking care of me and my family.
Burns Insurance Group has A+ Customer Service!
Great experience. The procedures are so simple and secured. claim are been made on time without any hassle. customer services is outstanding and so cordial and fast. Really appreciable...........
Its insurance it always sucks having to pay out what you can't afford, but you guys were less expensive than the others, I hope coverage in the end is ample. The agent was professional and patient. Great working with him. I still stick with my first sentence :)
Worst service I have ever received from an insurance agent. 1 month after beginning my new home and auto insurance, I received a letter from AllState saying that my house was 1,200 SF than it actually is and therefore the insurance cost was being increased. I called to dispute the square footage they stated and told them to check public records and also sent a copy of the home's appraisal. I was told that they would correct and adjust for me. That was 8 months ago and I have not received one phone call. I, on the other hand, have called for an update several times and told they will call back with an update. Crickets. I've had good success with AllState in the past but would run from this agency.
Allstate Insurance Agent Terry Burns is a US Insurance Agency based in Franklin, Tennessee. Allstate Insurance Agent Terry Burns is located at 321 Billingsly Ct Ste 22, Franklin, TN 37067, USA.
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