Lifetime warranty on a ring I bought my wife. The thing was crushed when a dog bit her hand. Zales replaced it at no charge, no questions.
The absolute best service, decent prices, and beautiful jewelry. The manager, Frank, provides the very best customer service and will work with you to find the perfect purchase solution. I've shopped around for rings before, but never had even a fraction of this kind of service. He makes you feel like a very valuable customer. I will definitively be back any time my fiance or I need jewelry.
Although I was not a purchasing customer, Zales was a strong contender in my search for an engagement ring. Good selection of diamonds, but most importantly I was very impressed with John Key, the Jewelry Consultant who helped me. As someone who was new to the process, I could sense that John showed a genuine care to match what I was looking for to what he had to offer. An absolute professional who possesses the requisite knowledge and expertise, I strongly recommend you visit Zales in your search for whatever it may be. 5-star service.
Zales is a US Jewelry Store based in Franklin, Tennessee. Zales is located at 1800 Galleria Blvd, Franklin, TN 37067, USA.
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