I have snice found a Dr. that is caring and has taken care of my foot issues. And I saw him 2 weeks ago after a return call from his office same day.It's a shame your office is run this way.:(
Dr. Poole is a genius! Came in with pain, left feeling great, the fasciitis was gone by the time I got to my car, felt like running back in and getting another shot in the other foot. Had a long time ankle injury, been bothering me for years, like 20+, one shot and the ankle never felt better.
All of the the staff was pleasant and I had an ingrown toenail and Dr. Pool was quick and for me it was painless (He did numb my toe) and He did say I may have some pain afterwords, but I didn't. I was able to drive my self home. After I had it done I didn't walk much so that may have helped me not to have any pain. I did take Advil afterwords and though out the next day just in case. I found it easy to communicate with Dr. Pool. The bad thing is He is only able to do one procedure at a time due to the way their office is set up for Health Insurance.
Professional, informative, concerned and genuine, everything you could ever want in a doctor. Highly recommend this facility. Very short wait time, just awesome! It doesn't get any better than this, when your feet hurt, everything hurts, never felt so good! They need more stars for this facility, 5 is not enough!
The customer service is thru the roof! My boyfriend went here for pain in his foot and ankle and was diagnosed with gout. He had a bad flare on a Friday, not during business hours. I gave it a shot and left a message with the oncall machine. A nurse, Elisa, called me back quickly and was helpful all day and many phone calls as we figured out treatment to get him thru the weekend. Thank you so much.
I was not happy with the service. Went for a foot treatment appointment 25 minutes late and treatment did not work. The worst part was what they attempted to bill my insurance company. Over $700 bucks for a 7 minute visit . My insurance only paid $300 and I was left to pay the remaining balance. Way overpriced and now I have to pay again to see another Doctor for the same treatment ..
I read the reviews on this office and was impressed.....however I called them two weeks ago for issues with my feet and finally got a call from this office today. If I had waited for this office to respond I'm not sure what shape my feet would have been in. If your too busy for apps at least have the common courtesy to let people know.
University Foot Ankle Center is a US Doctor based in Franklin, Tennessee. University Foot Ankle Center is located at 100 Covey Dr #309, Franklin, TN 37067, USA.
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