Vwry rude ..
The most unfriendly, unwelcoming and rude staff I have ever come across. It seemed like no one was happy about we entering the store and no one said hi or anything. We were there with two kids and my little one was sleeping in stroller and it was so conjusted that no way I could have gone inside across the aisles with the stroller so I went in and my husband was handling stroller and my elder one 4 year old. He just sat on table that was there in the corner which was probably not meant for sitting and my son managed to pulled a banner from there and my husband did apologize for it and even offered to fix it but the moment that happened one of the staff member was being super rude and sarcastic and while standing far from my husband where he could barely hear here but I was close to her and I could hear her say "that's why it's not a chair or something to sit on" and was displaying the same attitude even after my husband apologized. I understand it was may be our fault and things happens with kids being around or tired from shopping however I strongly feel like it could have been handled better and she could have been more polite with better choice of words instead of being sarcastic. Their staff definitely do not have attitude of customer service at all. I work as a customer service manager and we would have been fired right away if we ever treated any of our customers that way. I am definitely not dealing with that brand ever agin in future and will never again step in their store. I tried calling their customer service and was on hold for 30 mins and I finally hung up without talking to anyone. The Gymboree next door is definitely much better and worth it with great service. Atleast they don't have such super rude staff and they are always welcoming.
The Children S Place is a US Shoe Store based in Franklin, Tennessee. The Children S Place is located at 1800 Galleria Blvd, Franklin, TN 37067, USA.
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