These guys are always good to me. No complaints at all. Tons of guns to choose from too.
Stopped by on a trip South. Easy to get to, nice local area. Very well stocked, helpful staff. Yeah, the prices on accessories are a little high, but not ridicules for a clean, walk in store.
I am giving this business 3 stars only because of the knowledge the employees have about guns. The thing that bothers me about Franklin Gun Shop is the prices. I will take full responsibility for the last purchase with them but still think they should not do business the way they did with me. I didn't even research other gun shops when I wanted to buy a new 9mm because I figured they were the best place to go to. I went in and the salesperson sold me a 9mm pistol that said it was new, close to Retail price. A couple of days later I showed the gun to a couple of friends that know guns well and they told me the gun was used. I had not put a round in it yet and of course had not shot the gun. You could see the wear on the outside and the inside had wear marks. I called the salesperson back and he made several excuses about why he sold me a used gun as new. He eventually had me talk the to owner. The owner told me to bring the gun back and he would exchange it for a new one. Before I took it back I did what I should have done from the start. I researched other stores and found that Franklin Gun Shop was selling this particular gun for $80 to $100 more than anyone else in the area. I made a list and took it with me. When I got there the owner exchanged guns and then asked for another $10 plus another $10 for the new background check. I was also told that their store policy was "NO RETURNS". So I either paid an extra $10 over retail and the extra $10 for a new background check or keep the first gun that was sold as new but was actually used. I paid the extra $20 and left. It seems this gun shop just waits for people to walk in that aren't as knowledgeable as others and take advantage of them. They should have been apologizing all over the place for trying to pull something over on someone like they did me and getting called out for it. So let me take this time to say I will never buy anything from them again and suggest that if you are in the market for a new gun CALL OTHER GUN SHOPS IN THE AREA FIRST!
The people at this store are always very helpful and knowledgeable. I would recommend this store to anyone.
Prices are higher than any in mid state area and customer service is horrible. Highly recommend looking elsewhere.
Franklin Gun Shop Llc is a US Store based in Franklin, Tennessee. Franklin Gun Shop Llc is located at 1214 Lakeview Dr, Franklin, TN 37067, USA.
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