The best place for office supplies
I was in a bind as another Staples store messed up my order. Thankfully I tried this location and got Son. He is the absolute best for customer service and quality! He got it done faster than expected and over compensated for another Staples locations shortcomings. I was ready to write off Staples entirely until I found him. Now I won't be going anywhere else for print jobs. Thanks for saving the day, Son!
The new Manager Chris is a breath of fresh air and he is the reason I will continue to give him my business. He has a solid team now with Zack and a young lady supervisor whom I can't recall her name, who are always willing to go above and beyond for the customer. Let's get back to Chris personal time to review my concerns and fix it while I watched making sure I saw the issues I needed to avoid. I have not had such good service since they lost Dawn so things are most definitely looking up. Thanks Chris for being so helpful and to Staples I really hope you do all you can to keep Chris with your organization.
I recently went in to have my computer tuned up, virus removed and wasn't expecting it to go well. I bought one of the expensive packages a year ago to cover anything that went wrong with my laptop and at times it felt like it was at Staples more often than my own home. I would take it in hoping it to be there for a short amount of time but that was never the case util recently.
Walked in this evening, granted 10 minutes before closing. Only 1 register open and it's acting up. 5 other employees too busy to open another register as they are just standing around.
great service
Staples is a US Electronics Store based in Franklin, Tennessee. Staples is located at 2000 Mallory Ln Suite 290, Franklin, TN 37067, USA.
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