Extremely helpful staff. Went above and beyond to get me into the vehicle I wanted. Will definitely buy here again and will recommend to friends! Shoutout to Terrell, thanks for all your hard work sir
My husband and I came from Memphis to do business with Auto Masters in Franklin tn because John Wolf was so helpful and inviting even over the phone. He didn't try to sell us anything- only answered all of our questions. He was very honest and even after we got here we noticed that the entire staff was of the same attitude. Automasters did a wonderful job of giving us the monthly payment we desired and the down payment was extremely reasonable on the BMW we bought. Because of this experience, I am sure that our next car purchase will be here. So will the next one after that. If you are the least bit concerned about this place, DON'T BE! Go see John and let him do for you what he did for us!!
Great service and quality assurance. Friendly and helpful staff. Helped me find the car of my dreams. 10/10
Great Dealership!!! I have bought two Suv’s from this dealership, they have been amazing vehicles they haven’t given me any issues. The pricing has always been very fair, and they make sure you are happy with your purchase. They have amazing customer service, very easy to work with these guys!! I would definitely recommend you check them out.
I have never been more disappointed in my life. They have sold me a car that is a lemon. I understand that when you buy used cars you can run into some problems. I bought my car for over blue book value in April and it is October. Since then it has been in the shop now 4 times with major repairs needed. A couple of them that have conveniently not been covered by the supposed "bumper to bumper" warranty they sold me. In trying to get these fixed I was basically ignored for aver 2 weeks and ignored. When I spoke with them on the phone they took over a week to get me a quote on how much it was going to cost. Then finally after 2 weeks of trying to get them to do the right thing by fixing my car at a seriously discounted rate they basically told me that they didn't care and would not do anything for me. Tough luck basically. If I could stop everyone from making the mistakes that I did...which was buying from Auto Masters of Franklin I would. Save yourself the trouble and go buy from someone who doesn't just car about a sell but making the next sale. I will NEVER step foot in that building or on their lot again and I pray you do not either!
Auto Masters Of Franklin is a US Car Dealer based in Franklin, Tennessee. Auto Masters Of Franklin is located at 1900 Columbia Ave, Franklin, TN 37064, USA.
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